Quick Answer
Selection criteria are specific questions that Australian government and public sector employers require you to answer as part of your job application. Each criterion should be answered using the STAR method — Situation, Task, Action, Result — in 250 to 400 words. Failing to address selection criteria properly is the most common reason applicants are rejected for government jobs in Australia.
Applying for an Australian government job is unlike applying anywhere else. Whether you're targeting an APS role at a federal agency or a position in state government, you'll almost certainly be asked to address selection criteria — and how well you do this will determine whether you make it to interview.
Selection criteria are specific attributes, skills, and experience that a hiring agency requires for a role. They're distinct from a job description — while the description tells you what you'll do, the criteria tell you what you need to demonstrate you already have.
Typical examples include: "Demonstrated ability to communicate effectively with a range of stakeholders", "Proven experience managing competing priorities under pressure", or "Sound knowledge of relevant legislation and policy frameworks".
The gold standard for structuring selection criteria responses is the STAR method: Situation, Task, Action, Result. Each response should walk the reader through a specific example that proves you meet the criterion.
Briefly describe the context. Where were you working? What was the challenge or opportunity? Keep this short — one or two sentences. The assessor does not need your full work history, only enough context to understand what follows.
Clarify your specific role in the situation. What were you personally responsible for? This is important in team settings — assessors need to know what YOU did, not what the team achieved collectively.
This is the heart of your response. Describe the specific steps you took, the decisions you made, and the skills you applied. Use active language: "I developed", "I led", "I negotiated". Avoid passive constructions like "It was decided that..."
What happened because of your actions? Quantify where possible: "reduced processing time by 30%", "saved the team approximately 10 hours per week", "received commendation from the Director". If the result was qualitative, describe the impact clearly.
AI tools like ProfessionalResume.au's Selection Criteria Writer can dramatically speed up the drafting process. By inputting your work history and the specific criterion, the AI generates a structured STAR response that you can refine and personalise.
The key word is refine. AI-generated responses are a strong starting point, but you must ensure the example reflects your genuine experience and that the result is accurate. Assessors are experienced at identifying generic or implausible responses.
The STAR method stands for Situation, Task, Action, Result. Each selection criteria response should briefly describe the context (Situation), your specific role or responsibility (Task), the steps you personally took (Action), and the measurable outcome of your actions (Result). Aim for 250 to 400 words per response.
Most Australian government agencies expect selection criteria responses of 250 to 400 words per criterion unless a specific word or page limit is stated in the application instructions. Exceeding the limit can result in your application being automatically disqualified without review.
The most common mistake is describing job responsibilities rather than demonstrating specific outcomes with evidence. Generic responses that could apply to any candidate score poorly. Each response must provide a specific example from your own experience and clearly connect your actions to a measurable result.
No. Assessors expect you to demonstrate breadth of experience, and using the same example for multiple criteria signals limited relevant experience. Choose a different specific example for each criterion, selecting the one that is most recent, most relevant, and has the strongest quantifiable outcome.
Strong selection criteria responses are specific, evidence-based, and directly address every part of the criterion. Use the STAR method, quantify your results where possible, stay within word limits, and tailor every response to the role. Get these right and you will consistently outperform the majority of applicants for Australian government positions. For the full picture on government recruitment — including eligibility requirements, classification levels, and where to find roles — see our complete guide to getting a government job in Australia.
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Alex Charter
Career Expert & Founder, ProfessionalResume.au
Alex Charter is a career specialist and the founder of ProfessionalResume.au, Australia's AI-powered career operating system. Based in Perth, WA, Alex specialises in ATS optimisation, Australian resume writing, and career tools purpose-built for the Australian job market.
Published by Vocentra Future Pty Ltd — Australian Business
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